Johanna Dietrich is a respected user experience and management consultant who helps clients navigate the waters of digital transformation from research and visioning through strategy and design.

With 20 years’ experience, Johanna approaches her clients’ organizational problems with a critical eye, asking the right questions to tease out core issues, and facilitating the right conversations with the right groups of people in order to enable digital-first organizational change. Most of her work is collaborative, and involves consultation with cross-functional groups of clients and stakeholders, executive sponsors and system users.

Past clients

Several Alberta Government ministries | Northern Alberta Institute of Technology (NAIT) | Alberta Health Services | Primary Care Networks | PCL Constructors | Edmonton Police Service | Alberta Medical Association | Alberta Motor Association | Servus Credit Union | Edmonton Public Schools | Athabasca University | EPCOR | Covenant Health | the ATCO Group of Companies

Areas of expertise

• Digital strategy development, consensus building and workshop facilitation.

• Information architecture, metadata and content design. 

• Research and analysis.

• Website and intranet management, governance and support for organizational change.

• Human-centred experience design, systems thinking, prototyping and evaluation.

• Process analysis, co-design and usability testing.

• KPI definition and measurement planning.

• Team coaching and capacity-building.

• Service design and transformational leadership.

• Workshop facilitation and consensus-building.

Interested in working together?

Dietrich Consulting Ltd.
E-mail: johanna@dietrichconsulting.com
Phone: 780-919-3747
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